JOB TITLE: Sales Representative 2 Positions

REPORTS TO: Sales Manager / Branch Manager

DEPARTMENT: Sales and Marketing

DUTY STATION: Main Office / Field

Job Purpose:

• To promote and sell microfinance products and services, grow the client base, and maintain positive customer relationships while meeting sales targets.

Key Responsibilities:

• Identify and recruit potential clients for loans and savings products.
• Conduct product presentations and financial literacy sessions.
• Meet individual and team sales targets.

• Build and maintain strong relationships with customers.
• Conduct follow-ups to ensure customer satisfaction and repayment compliance.

• Respond to client inquiries promptly.
• Address and resolve customer complaints professionally.

• Monitor competitors’ activities and market trends.
• Provide regular feedback on customer needs and product performance.

• Submit daily, weekly, and monthly sales reports.
• Maintain accurate client records and sales documentation.

Customer care skills:

• Excellent communication and interpersonal skills.
• Active listening and problem-solving skills.
• Ability to handle complaints professionally.
• Empathy and patience.

Education Requirements:

• Diploma or Bachelor’s degree in Business Administration, Marketing, Finance, or a related field.

Work Experience:

• At least 1-2 years of experience in sales, preferably in the financial or banking sector.

Key Competences:

• Strong sales and negotiation skills.
• Knowledge of microfinance products and services.
• Ability to work under minimal supervision and meet targets.
• Proficiency in Microsoft Office and CRM tools.
• High integrity and professionalism.
• Ability to travel frequently for field sales.

Interested individuals should submit their application letter, curriculum vitae, and academic qualifications, addressed to the General Manager, Human Resources Lish Microcredit (U) Ltd wandegeya -Kampala to lishmicrocreditugltd@gmail.com by Note late than 01-01-2025.

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